Position: Night Dispatcher Location: Little Rock, AR Schedule: Night Shift 5:00 PM - 5:00 AM (Wednesday, Thursday, Friday, every other Saturday night) Pay: Based on experience
Overview: To monitor and deal with matters that come up on night shift and ensure optimum productivity, service levels, and revenue, as well as understanding and meeting the needs of our customers and drivers.
Promote safety first for all areas of dispatch. Ensure drivers are following all safety policies and procedures including hours of service.
Answer phones and messages in order to optimize communication.
Track drivers to help ensure on time pick-up and delivery of freight.
Notify drivers of daily assignments
Assist Drivers in troubleshooting when necessary
Communicate with customer service and operations on any late loads or issues.
High School Diploma or equivalent, some college preferred.
At least one year of dispatch experience in the field preferred.
Familiar with standard concepts of scheduling and dispatching.
At least one year of Customer Service Experience.
Ability to multi-task effectively.
Knowledge of DOT and state specific safety regulations.
Strong attention to detail and ability to problem solve.
Communicate clearly: verbal and written.
AS400 and Qualcomm experience preferred but not required.
Can work independently to resolve issues.
Interested candidates should contact email firstname.lastname@example.org. Please include resume and cover letter with salary requirements. No calls please.